🚚Shipping & Delivery
We deliver to every region of Saudi Arabia, as well as to selected Gulf countries and Egypt. Below are our delivery times, shipping fees and coverage areas.
Delivery times
- Order processing: orders are packed and handed to the carrier within one business day of payment confirmation.
- Major cities: two to five business days after handover to the carrier.
- Governorates and remote areas: up to seven business days.
- International: three to seven business days, which may extend depending on customs clearance in the destination country.
Business days run Sunday to Thursday and exclude public holidays.
Shipping fees within Saudi Arabia
| Carrier | Fee |
|---|---|
| Yamamah Express | SAR 16 |
| Fastlo | SAR 19 |
| Saudi Post (SPL) | SAR 19 |
| Aramex | SAR 23 |
The carriers available for your address are shown at checkout, and the fee charged is that of the carrier you select.
Free shipping
Shipping is free on orders of SAR 396 or more within Saudi Arabia. The threshold is measured on the order total including VAT and after any coupon discount. It does not apply to international orders.
Cash on delivery
Cash on delivery is available within Saudi Arabia only and through Fastlo only, with an additional fee of SAR 10 added to the order. It is not available on international shipments.
International shipping
We ship to the United Arab Emirates, Oman, Kuwait, Bahrain, Qatar and Egypt via Aramex, for a fee of SAR 58. This does not include any customs duties or taxes levied by the destination country, which are payable by the recipient.
Coverage
We cover all thirteen regions of the Kingdom: Riyadh, Makkah, Madinah, Eastern Province, Qassim, Hail, Tabuk, Northern Borders, Al-Jouf, Asir, Al-Baha, Jazan and Najran.
Some carriers require the district name and the Saudi short national address to complete delivery, so please fill in your address details in full at checkout.
Tracking your shipment
You receive a tracking number by SMS and email as soon as the order is handed to the carrier, and you can follow its status from the "My Orders" page in your account.
Contact us
For any question about your shipment, reach our customer service through the "Contact Us" page.